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package shipping

As a general rule, packages are shipped within 48 hours of receipt of payment, via Correos Express with tracking number and delivery without signature. The customization of the Bota Bag adds 24 hours to the shipping time.

Shipping costs include handling and packaging costs, as well as postal costs. Handling charges have a fixed price, while transportation charges may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.

The boxes are large and your items will be well protected.

Return policy

For any return please contact us previously at the email address info@lastreszzz.com

Returns must be made within a maximum period of 30 days from the date of delivery of the product and provided that it has not been used prior to its return.

Returns of personalized products are not allowed except for errors or defects on our part.

Returns will be paid through the same payment method with which the order was paid.

Shipping and return costs will not be refundable for product returns in good condition.

In the case of returns of damaged, defective or erroneous products, we will take care of the shipping costs, the value of the product and the cost of the return.

Change of model

If any Bota Bag change contact us previously at the email address:

info@lastreszzz.com

The changes will be made by charging the customer the shipping costs generated from the change. The credits or refunds generated by the change of model will be agreed by email and depend on the location of the client and the payment methods used.

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what do our customer say?

Professional, attentive and extremely complete service

Completely satisfied and happy I am leaving, I am a foreigner so for me the service is something that I will remember a lot from Spain.

HiramVaz

Premium care

I bought the boot and had some doubts about the healing process, I sent them an email and they answered me the same day, with a very detailed explanation.

Jorge

highly recommended

Very good and great detail for one or to give to a friend or loved one.

Carlos

Perfect

I was used to leather boots, but with this one what I was looking for was an all-terrain boot, and I found it. Thank you very much!!
Jesus Mariano Sancho Cardona

10/10

The best craft shop for traditional wine barrels in all of Spain, and probably in the whole world. I couldn't be more satisfied.

Rodrigo

Perfect

Great variety of products and all of them of quality.

Azuaga
Better prices than on other pages and...

... easy to use, fast shipping and good after-sales communication. I will buy more times

Usta
Of the best

The best service, super fast shipping despite the fact that I ordered it from another country, the shipment was fast. Very satisfied.

David Mejia
excellent service

An excellent attention. Accurate information. Thanks.

Francisco Ruiz
Good treatment and professionalism.
José Manuel

Details

The box it comes in and all the information it gives about the product is excellent. Very good quality department

Olguika

Very fast


The shipment has been very fast, the day after telling me that they were sending it, I already had it at home. Packaging in a box to prevent any deformation is perfect.

Moni
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“This artisan company has received a subsidy from the Government of Navarra under the 2022 call for investments by artisan companies”
Ctra. Puente de Miluce, 6
Apdo. 5010, 31008 Pamplona
+34 948 25 26 29
info@lastreszzz.com
© 2022 Artesanía de Botas para Vino Las Tres ZZZ S.A.